The key to successful consulting is the ability to influence client behaviour and facilitate change without actually having any authority to do so. It’s a delicate balance that requires a unique blend of skills that go beyond your technical expertise.
This 1-day workshop details a process and key behaviours that will increase the odds of your advice being actioned.
The material is based on the Certified Management Consultant (CMC) designation guidelines and competency profile for consulting, as well as Peter Block’s “Flawless Consulting” processes.
Attendees will work with seasoned professional consultants to learn core skills that will enhance their influence and professional standing.
TOPIC 1: Overview of the Consulting Process
•So what exactly is consulting?
•Three styles of consulting
•Your skill set: technical vs interpersonal vs consulting skills
•The phases of a consulting assignment
•The premise of “Flawless Consulting”
TOPIC 2: Entry and Contracting
•Contracting skills and elements of contracting
•Key skills and tips for the contracting stage
TOPIC 3: Dialogue and Discovery
•Data gathering and Data collection meetings
•Key skills and tips for the dialogue/discovery stage
TOPIC 4: Feedback and Decision to Act
•Preparing for feedback
•Do’s and Don’ts
•Managing the feedback meeting
•Key skills and tips for the Feedback stage
TOPIC 5: Engagement and Implementation
•Engagement vs Installation
•Strategies for engagement
•Key skills and tips fort the Engagement/Implementation stage
TOPIC 6: Ethics
•Ethical considerations for consultants
•Duty to the client
•Conflict of Interest
Sustainability Resources has a training room at the Alistair Ross Technology Center (Calgary Innovates) located at 3553, 31st NW Calgary AB Canada T2L 2K7
Course FEE: $300.00 *Discounts of 50% for Economically Impacted Professionals and Students.